Troubleshootin
Problem Cause Check
Yellow or orange flame and the smell of
gas.
1. Blockage in the venturi tube or
orifice.
2. Orifice not seated properly in the
venturi Tube.
3. Bent or kinked hose.
1. Clean venturi (See section “Annual
Maintenance”.)
2. Orifice must fit into venturi tube at
least ¼” to ½”
3. Check gas supply line. Also, check
all connections.
Burner does not light or flame is low in
HIGH position.
1. Could be a kink in the gas supply
line.
2. LP tank could be low or empty.
3. LP regulator excess flow feature has
been activated.
1. Straighten
2. Refill LP cylinder
3. Turn grill control knobs off, close LP
tank valve and reopen valve slowly.
Wait 5-seconds before turning on
grill valves
Erratic flame pattern from burner or flame
is low when burner control knob set at
HIGH or flames do not run the whole
length of burner.
Dirty burner Clean burner holes with a small pin. Be
careful not to enlarge holes
Constant flare-ups 1. Grill too cold before start of cooking.
2. Cooking grate or briquettes may be
heavily coated with burned-on
grease.
3. Fatty foods.
4. Heat setting too high.
5. Briquettes laid out improperly
allowing grease to hit flame.
1. You should always pre-heat grill
for 5 to 10 minutes before cooking.
2. Clean cooking grate. Clean and turn
over briquettes.
3. Trim excessive fat from fatty
meats.
4. Lower heat setting.
5. Layout briquettes according to
instructions on page 18.
Briquettes have turned black. Dripping grease has Burned-onto
briquettes.
Turn briquettes over. Over time black
side of briquettes will self clean.
Food sticks to cooking grid.
1. Cooking grid is probably too hot.
2. Food being turned before sear lines
are produced.
1. Lower heat setting. Grids, especially
SearMagic transfer heat quickly.
You’ll need to experiment with heat
setting to get the best results. Or
use a non-stick cooking spray.
2. Time food to turn over only once.
Flame blows out. During periods of high wind and
sometimes while cooking on a low
setting, flame may be extinguished.
1. On cart, simply turn away from wind.
2. Increase the heat setting.
Oxidation Graying of grill head. Due to extreme cooking temperatures
and severe weather conditions the grill
body may bleed through the paint and
cause white spotting (Oxidation).
Use a wire brush, sandpaper and wash
with mild soap to remove flaking paint
and grease. Repaint with high quality
heat resistant paint similar to MHP’s BF-1
Paint
.
Grill does not get hot. 1. See low flame above.
2. On natural gas, inadequate pressure
at grill.
3. Incorrect orifice.
1. See low flame above.
2. Check pressure. Should be at or
near 7" water column.
3. Check orifice size.
CAUTION: If problems can not be corrected using these methods, contact your local MHP dealer
for assistance.
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